Author Guidelines
Publications
The Journal is published by the Southern African Institute of Mining and Metallurgy (the Institute), a 125-year-old professional body. It aims to disseminate knowledge regarding technological developments in the regional and international mining, metallurgical, and related sectors. The Journal publishes papers that
- Make new contributions to basic or applied knowledge through scientific research and development
- Provide new contributions to technology that are of economic importance
- Update and review current research work, processes, and equipment
- Present original material that has not been published elsewhere
All papers are refereed in line with internationally accepted standards. A double-blind review process is followed.
The Journal is accredited by Web of Science/ISI (http://ip-science.thomsonreuters.com) and satisfies the criteria for recognized research output as laid down by the Department of Higher Education and Training (www.education.gov.za/) in the South African Ministry of Education. Papers and articles published in the Journal are indexed by
- Elsevier Computerized Engineering Index (Compendex)
- Elsevier Scopus
- GeoRef
- Web of Science
- Institute of Mining and Metallurgy (IMM) Abstracts
- Thomson Reuters
- Engineering Index Monthly
- Environmental Engineering Abstracts
- Computer and Information Systems (CIS) Abstracts
- Scientific Electronic Library Online (SciELO) SA
- Google Scholar
The Journal has an Open Access policy that can be viewed at https://www.saimm.co.za/open-access-statement
The Journal does not charge for the submission or processing of papers that are submitted for possible publication.
Members of the Institute who are authors or co-authors of papers published in the Journal are eligible for the Institute’s gold and silver medal awards.
Journal topics
The Journal publishes papers on the following mining and metallurgical topics and their sub-disciplines
- Rock Engineering
- Ventilation
- Mineral resource management and mine evaluation
- Blasting
- Extractive metallurgy
- Pyrometallurgy and Hydrometallurgy - Physical metallurgy
- Geometrics
- Digitalization
- Mineral commodities
- Mine health and safety
- Economics and socio-economics
- Legislation and policies
- Environment, sustainability, and mine closure
- Energy
General standards for publication in the Journal
To merit consideration for publication, a paper should conform to the high standards that have been established over many years. The paper should contain material on research and scientific items that are new, with interpretations that are novel or of new significance, or conclusions that cast fresh light on old ideas. A paper can incorporate developments that would be of interest to technical people or be of benefit to the industry. A paper should not be a repetition of well-known practices or concepts.
Well-prepared, topical, and original review papers will be considered for publication. Review articles should be comprehensive and indicate worthwhile new advances, new directions for research, and deficiencies in knowledge. A review article merely recording published work without any critical comments and conclusions is not acceptable.
All papers, no matter how technical the subject, should be written with the average professional reader in mind. There should be sufficient background to enable the implications of the work to be readily understood. The amount of textbook material should be kept to the minimum essential to the argument. The length of a paper is not a criterion of its worth, and all submissions should be as brief and concise as possible. Although reference to the names of new products, processes, and services is not restricted, it is the SAIMM’s policy not to allow editorial matter to be used for blatant advertising purposes.
The Journal encourages articles with a Southern African flavour that reflect challenges and opportunities relevant to Southern Africa. This includes current and future technologies, commodities, and operations of importance to the mining and metallurgical sector in the region. Papers from elsewhere presenting global innovations, research and developments applicable to the minerals, mining and metallurgical sector in general would also be considered.
Permission to publish and copyright
Authors are required to sign the Permission to Publish agreement in which the first publication rights for a contribution to be published by the SAIMM are strictly reserved by the Institute. Reproduction of material for non-commercial purposes is permitted, and indeed encouraged, provided that the source is fully acknowledged.
The author is the owner of the copyright in the contribution.
Preparation and submission of contributions
To submit a paper, the Author shall first register as an Author on the SAIMM’s Online Journal System (OJS). Once registered, the Author will be able to submit the paper (in MSWord format) on OJS. In the event of a problem with registering on the OJS, the corresponding author shall contact the Journal coordinator, Ms Kelly Matthee, at journal@saimm.co.za
Layout and style
The manuscript shall be set for A4-sized (210 mm × 297 mm) paper. Left-hand and right-hand margins should be 20 mm. The manuscript must be prepared in Microsoft Word in 11-point Arial font with 1.5 line spacing. The text shall be left-justified. Pages shall be numbered. The manuscript should not exceed 24 pages, including figures, tables, and references.
Language
Authors shall use UK English, with spelling that conforms to the style of the Oxford English Dictionary. An online dictionary and language reference is available from the Oxford University Press at http://oxforddictionaries.com.
It is recommended that authors who are not proficient in English should use the services of a professional English-language editor prior to submitting their article for technical review. As a JSAIMM partner, Edanz Editing [KS1] offers a 10% discount on editing services and provides a certificate of compliance to the journal guidelines. Use of a professional editing service does not guarantee publication; this decision remains that of the Publications Committee.
Headings
Sections shall not be numbered and shall be kept to a maximum of three levels:
- First level headings are bold
- Second level headings are bold italic
- Third level headings are italicized
Only the first letter of headings is capitalized.
Equations and symbols
Mathematical and chemical equations shall be placed on separate lines, numbered consecutively in square brackets at the right-hand margin. All equations should be set in
Typeface: Cambria Math italic size 12 or Times New Roman italic size 11.
For reactions, the normal text arrow (Equation 1) should be used. Ensure that the correct Word symbols are used for multiplication (×: Alt+0215, not x) and minus (−: Alt+8722, not a hyphen or the n-dash, alt+0150).
Symbols in formulae should be in italics and should be defined at first use in the text. A separate Nomenclature section at the end of the paper, immediately preceding the list of references, should be included if a large number of symbols is used.
Equations should be numbered in right-justified square brackets, and punctuated appropriately if they form part of a sentence:
2ZnS + 3O2 → 2ZnO + 3SO2 [1]
E = 1.23 – 0.06 pH [2]
E = mc2 [3]
Simple mathematical expressions and sub- and superscripted characters, such as SO42−, are inserted in the text. Do not embed equations as images. Do not use computer code (Fortran, etc.), such as the asterisk * for multiplication or the carat ^ to that indicate that superscripts follow.
Units
The International System of Units (SI) units and symbols shall be employed, as laid down in the SI guide from the US National Institute of Science and Technology (http://physics.nist.gov/cuu/pdf/sp811.pdf).
Where acronyms (e.g., UNO) are used for the first time, the full definition shall be given with the abbreviation in brackets; thereafter, the abbreviation shall be used throughout the text. Abbreviations shall generally be avoided in titles, headings, table and figure captions. Abbreviations should not be used in the Abstract or Keywords.
Use a full stop (period) as the decimal indicator. In accordance with SI convention, numbers greater than 9999 or smaller than 0.0001 shall be separated into groups of three to the left and right of the decimal place, respectively, with a space between the groups as the thousand separator. A comma shall be used as the thousand separator only for financial figures.
Figures and tables
All figures and tables shall be placed at appropriate breaks after they have been cited in the text.
Figures
Figures shall be numbered in Arabic numerals and the title shall not be abbreviated—thus, Figure 1, not Fig. 1. Each figure shall be described in a short informative caption. There is no punctuation at the end of a caption. All figures shall be cited in the text before the figure appears.
The style of figures for a particular paper shall be uniform—i.e., typeface of wording, line widths, etc. All lettering and lines shall be of consistent density. The use of a san-serif typeface like Arial is preferable. Figures should contain only essential wording, such as the indication of nature and units on the axes of graphs. Please keep in mind that your figure will be reduced to fit in the most appropriate of the following section column widths of 65, 103, 135, and 175 mm. Lettering should therefore be big enough on the original to be legible on the reduced image.
All figures (including line diagrams, maps, charts, and graphs) should be of good quality, whether in black and white or colour. Figures should not be ‘stretched’ in the horizontal or vertical direction, i.e., they must preserve their original aspect ratio. High-resolution colour or greyscale photographs are acceptable and shall be submitted as EPS or JPEG files and labelled in the same manner as figures.
Tables
Tables shall be numbered in Roman numerals, e.g., Table I, Table II, and have a short caption (heading). There is no punctuation at the end of a caption.
The left column of a table should be left-justified. Other columns are typically centre-justified, depending on the content. Decimal points should be aligned in a column. Only the first word of a column or row heading should be capitalized.
Format
A paper should typically consist of an Abstract; Introduction; Theory (if appropriate); Experimental procedure or Methodology; Results; Discussion; Conclusions; Acknowledgements; References. The Results and Discussion can be combined if deemed appropriate. Except for review articles, inclusion of a lengthy literature review should be avoided.
Title
The title should accurately reflect the contents of the submission, with adequate specificity, but not be too wordy. Use of articles (a, an, the) should be avoided where possible. The title should avoid abbreviations, contractions, and acronyms.
Author names
Provide only the initials and surnames of the authors. Affiliations shall be indicated by superscript numbers after the names of authors. The corresponding author shall use his/her professional email address of the institution at which the work was carried out.
The ORCID (Open Researcher and Contributor Identification; https://orcid.org/) of all authors shall be included in articles submitted to the journal. Authorship shall conform to the notions of responsibility and credit. The list of authors shall include only individuals who have made a significant contribution to the production of the work at an intellectual, practical, or conceptual level. Examples of criteria to consider include who conceptualized the study, who solicited funding for the study, who carried out the study, who wrote the manuscript, and who supervised the study.
A CRediT author statement should be included with the manuscript submission (see below). CRediT offers authors the opportunity to share an accurate and detailed description of their diverse contributions to the published work.
• The corresponding author is responsible for ensuring that the descriptions are accurate and agreed by all authors
• The role(s) of all authors should be listed, using the relevant categories
• Authors may have contributed in multiple roles
Original signatures of all authors must be included on the Permission to Publish form, stating that all authors agree with the contents of the manuscript and its submission to the Journal.
Abstract
The Abstract shall not exceed 250 words and shall cover the principal aims and scope of the work: a brief background and reason for the study, the experimental procedure, main results, and summary of findings. The abstract shall not contain abbreviations or references. Provide a list of about six keywords.
Acknowledgements
Provide details of all funding sources. Do not abbreviate these sources.
CRediT author statement
All papers should include a CRediT statement that will appear below the Acknowledgement section of the published paper. The categories below can be used to describe the roles of the individual authors.
Term | Definition |
Conceptualization | Idea; formulation or evolution of overarching research goals and aims |
Methodology | Development or design of methodology; creation of models |
Software | Programming, software development; designing computer programs; implementation of the computer code and supporting algorithms; testing of existing code components |
Investigation | Conducted the research and investigation process, specifically performing the experiments, or data/evidence collection |
Validation | Verification, whether as a part of the activity or separate, of the overall replication/ reproducibility of results/experiments and other research outputs |
Formal analysis | Application of statistical, mathematical, computational, or other formal techniques to analyse or synthesize study data |
Resources | Provision of study materials, reagents, materials, laboratory samples, instrumentation, computing resources, or other analysis tools |
Writing | Original Draft Preparation: creation of the published work, specifically writing the initial draft Review & Editing Preparation: creation of the published work by those from the original research group, specifically critical review, commentary, or revision – including pre-or post-publication stages |
Visualization | Preparation, creation and/or presentation of the published work, specifically visualization/ data presentation |
Supervision | Oversight and leadership responsibility for the research activity planning and execution, including mentorship external to the core team |
Project administration | Management and coordination responsibility for the research activity planning and execution |
Funding acquisition | Acquisition of financial support for the project leading to this publication |
* Reproduced from Brand et al. (2015), Beyond authorship: attribution, contribution, collaboration, and credit. Learned Publishing, vol. 28, no. 2, pp. 151–155.
Example CRediT author statement
JS: Conceptualization, Methodology, Software; PS: Data curation, Writing - Original draft preparation; WW: Investigation; JJ: Supervision, Funding; SQ: Writing- Reviewing and Editing.
References
The Journal adopts the Harvard convention for referencing.
Citations in the text
- Single author: author's name (without initials, unless there is more than one author with the same name and year of publication) and the year of publication
- Two authors: both authors' names and the year of publication
- Three of more authors: first author's name followed by 'et al.' and the year of publication
- For more than one reference from the same author(s) in the same year, use 'a', 'b', 'c', etc. after the year of publication
- Citations may be made directly or in parentheses. Groups of references should be listed first alphabetically, then chronologically
Examples: '…as demonstrated (Jones, 2019, 2020a, 2020b; Jones and Kramer, 2015). Kramer et al. (2017) showed that...'
List of references
References should be arranged alphabetically by first author, citing all authors (not ‘… et al.’) and then further sorted in ascending order of year, if necessary. For multiple authors with the same first author, arrange alphabetically by second author. The n-dash (Alt+0150 (–)), not the hyphen (-), should be used to indicate page ranges.
Article in a journal
Roux, R.N., Van der Lingen, E., Botha, A.P., and Botes, A.E. 2020. The fragmented nature of the titanium metal value chain. Journal of the Southern African Institute of Mining and Metallurgy, vol. 120, no. 11, pp. 633–640. http://dx.doi.org/10.17159/2411-9717/1126/
Do not abbreviate journal titles.
Include the doi (digital objective identifier) for all references for which this is available.
Paper published in conference proceedings
Sole, K.C., Parker, J., Cole, P.M., and Mooiman, M.B. 2018. Flowsheet options for cobalt recovery from African copper–cobalt hydrometallurgy circuits. Proceedings of ALTA Nickel Cobalt Copper Conference, ALTA Metallurgical Services, Melbourne. pp. 1–21.
Amos, S., Nkuna, V., and Matsetela. B. 2018. The Giant Kamoa–Kakula project in the Democratic Republic of Congo. Proceedings of Copper Cobalt Africa, Incorporating the 9th Southern African Base Metals Conference, Southern African Institute of Mining and Metallurgy, Johannesburg. pp. 1–13.
Mubarok, A., Antrekowitsch, H., and Mori, G. (2007). Passivation behaviour of copper anodes with various chemical compositions. Aryalebechi, P. (Ed.). Materials Processing Fundamentals. The Minerals, Metals and Materials Society, Warrendale, PA. pp. 225–234.
The date may be repeated if it forms part of the proceedings title or subtitle.
If proceedings were edited, give editor(s) name(s) and initials as for a book.
Page numbers may be replaced by the paper number or other relevant identifier for electronic proceedings.
States in the USA should be abbreviated using the two-letter postal code.
Book
Wills B.A. and Finch, J.A. 2016. Wills’ Mineral Processing Technology: An Introduction to the Practical Aspects of Ore Treatment and Mineral Recovery. 8th ed. Elsevier/Butterworth-Heinemann, Amsterdam.
Chapter in an edited book
Mills, K.C. 1986. Estimation of physicochemical properties of coal slags. Mineral Matter and Ash in Coal. Vorres, K.S. (ed.). ACS Symposium Series 301. American Chemical Society, Washington DC. pp. 195–214.
Report
Only reports that are available in the public domain should be cited.
Tarrant, G. 2001. Assessment of support requirements associated longwall reorientation. Report No. MET2431. Strata Control Technology. Wollongong, NSW, Australia.
Preston, J.S. and Du Preez, A.C. 1988. The solvent extraction of cobalt, nickel, zinc, copper, calcium, magnesium, and the rare earth metals by organophosphorus acids. Mintek Report M378. Randburg, South Africa.
If no authors are identified, the organization issuing the report is regarded as the author.
Thesis/Dissertation
Forsbacka, L. 2007. Experimental study and modelling of viscosity of chromium-containing slags. PhD thesis, Helsinki University of Technology, Finland.
Patent
Arvidson, B. and Zhu, D. 2007. OutotecOyj. Methods of separating feed materials using a magnetic roll separator. US patent 7296687.
State name of inventor followed by the assignee if different from author. The issuing country may be abbreviated according to the ISO 3166 standard to be found at https://en.wikipedia.org/wiki/ISO_3166-1_alpha-3
Newspaper report
Paul, S. 2012. Rio Tinto’s Australian trains go driverless. Star Business Report, 21 February p. 22.
If no author is given, use the publication’s name as the source.
Acts of Parliament and other government documents
South Africa. 2008. Mineral and Petroleum Resources Royalty Act of 2008. Government Gazette, vol. 351, No. 31636, 24 Nov. 2008, as amended. Mineral and Petroleum Resources Royalty (Administration) Act 29 of 2008, Government Gazette, vol. 521, No. 31624, 26 Nov. 2008, as amended.
Online references
As for the various types of publication above, with the URL and date of access appended.
Anglia Ruskin University. 2011. Guide to the Harvard style of referencing. DOI: 10.1038/nature10749. http://libweb.anglia.ac.uk/referencing/harvard.htm [accessed 23 February 2012]
A URL should be cited in full, including the protocol (http, https, ftp, etc.). Ideally the address should be on a single line – break at a forward slash if necessary. No stop or other punctuation to follow the URL. If the DOI is available, it should be cited before the URL.
Unpublished results and personal communications
These should be used sparingly. Citation of a reference as 'In press' implies that the item has been accepted for publication.
Check list prior to submission
Authors are urged to have an experienced English-speaking colleague or professional editor check their paper for appropriate language, correct format for presentation and elimination of typographical errors before the paper is submitted to the Journal.
Please also check that
- All Guidelines for Authors are followed
- Abstract and keywords are provided
- All components of the manuscript are present
- All tables and figures are present and of appropriate quality
- All references are present in the defined style and cited in the text
- All information requested in the online OJS system is provided
Provide names of up to four recommended reviewers who are proficient and professional in the topic under review.
Review and revision procedure
The Journal employs a double-blind review process. The quality of the initial manuscript will be assessed by at least two reviewers nominated by the Publications Committee. The reviewers will recommend acceptance, provisional acceptance with revision, or rejection. Where appropriate, the reviewer’s comments and suggestions will be returned to the principal author so that the paper can be revised. After revision, the paper must be returned to the Journal co-ordinator who will ensure that all the recommended changes have been carried out to the satisfaction of the reviewers and the Publications Committee.
Final manuscript
One copy of the revised and final manuscript should be submitted to OJS in Microsoft Word, conforming to the format and style prescribed in this document.
Correction of proofs
The paper will be returned to the corresponding author in proof form for final checking and authors are urged to ensure that the final version conforms to their accepted text. It must be emphasized that proofs are supplied to correct slips made by the typesetter and not in order to provide the author the opportunity to rewrite or update the material. The revised and final paper shall be returned to the Journal co-ordinator together with the signed Permission to Publish agreement by the date specified.
Failure to meet the requested deadlines or submit the necessary documents in the specified format will lead to a delay or could prevent publication.
Privacy Statement
The names and email addresses entered in this journal site will be used exclusively for the stated purposes of this journal and will not be made available for any other purpose or to any other party.
THE SOUTHERN AFRICAN INSTITUTE OF MINING AND METALLURGY
PRIVACY POLICY
ABOUT THIS POLICY
This policy discloses the privacy practices for The Southern African Institute of the Mining and Metallurgy (“SAIMM”) and applies solely to information collected by the SAIMM on its database and website. It will notify you of the following:
- What personally identifiable information is collected from you through the website and membership database, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
The Southern African Institute of Mining and Metallurgy is committed to business practices in compliance with all relevant legislation, which for purposes of this Privacy Policy, includes the Protection of Personal Information Act (“POPI”) once in full operation.
This policy sets out the categories of personal information SAIMM may collect from its members, or other sources when you register as a member, register for events or provide information to SAIMM through any online or other portal, or if you apply to enter into agreements with SAIMM, as well as how we process that personal information.
We may amend this policy from time to time, in line with changes required by legislation or otherwise. You therefore agree to review the Privacy Policy whenever you visit the website for any such change. Unless otherwise specified, the amended version of the Privacy Policy shall supersede and replace all previous versions thereof.
We subscribe to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act and POPI, which govern your right to having your personal information kept private.
We briefly outline these principles below:
- We shall only collect, collate, process and store ('use') your personal information with your written permission as set out in this policy, unless legally required to do so, and will only use such information for the lawful purpose for which it is required as set out in this policy.
- We shall disclose in writing, upon request, the specific purpose for which we use, collect, and store your personal information. We will also keep a record of that personal information and the specific purpose for which we have used it.
We will not use your personal information for any purpose, other than that which we disclosed to you herein, unless you give us your express written permission to do so, or unless we are permitted/required to do so, by law.
Personal information will only be retained for as long as necessary for the purpose it was collected and in line with regulations governing the duration information should be kept.
If you have any questions about this policy or do not agree with it, please contact us directly at sam@saimm.co.za.
By entering into any agreement with us, or by applying to enter any such agreement, or by registering as a member of SAIMM, or by registering for an event, you agree to the terms as set out in this policy.
COLLECTING YOUR INFORMATION
“Personal information” (referred to herein, simply as “information”) as defined in the POPI Act, means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to:
- information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;
- information relating to the education or the medical, financial, criminal or employment history of the person;
- any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
- the biometric information of the person;
- the personal opinions, views or preferences of the person;
- correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
- the views or opinions of another individual about the person; and
- the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.
Further to the POPI Act, we also consider all addresses, including residential, postal and email addresses and change of names, to be included in the definition.
We collect information about you as follows:
- Information you provide to us through our applications or through the registration process;
- Information you provide through other communications with us;
- From third party sources where allowed to do so in law.
When you register as a member, or for an event, or submit any sensitive information through the SAIMM website, we automatically receive and record information on our server logs from your browser which may from time to time, include your location, IP address, cookie information, and the page you requested.
SAIMM Information Officer: sam@saimm.co.za
USE OF YOUR INFORMATION
Information we hold
We may for example collect and use the following information about you:
- First name, Surname,
- Gender and Date of Birth;
- Identity Number;
- Email address and Cell phone number;
- Physical and Postal address;
- University, City or Town;
- Qualifications;
- Employment history;
- Location;
- IP address or cookie information;
- Android ID of your device, device make and model, operating system, and version
- Usage patterns, timing, and frequency; and
and any other information which we reasonably need to perform our duties in pursuance of any agreement we may have with you, make decisions about you, or fulfil our regulatory or other business obligations.
Unless you ask us not to, we may contact you via email in the future to tell you about membership, conferences, or changes to this privacy policy.
SPECIAL PERSONAL INFORMATION
SAIMM does not intend to process any “special personal information” as defined in POPI, which includes for example political, religious or health-related information, and will only process special personal information with your consent or if otherwise allowed to do so in law.
SECURITY
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information.
The SAIMM will take all reasonable steps to protect your personal information from loss, misuse or unauthorised alteration, access, or disclosure by doing the following: -
- We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure. However, we do not make any warranties or representations that content shall be entirely safe or secure, however we are subject to POPI, with which we comply.
- We make use of electronic and computer safeguards such as firewalls and data encryption when you submit sensitive information via the SAIMM website, and we will endeavour to ensure network security.
- All sensitive information you submit via SAIMM’s website is protected both online and offline. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only SAIMM employees who need the information to perform a specific job (for example, invoicing or membership services) are granted access to personally identifiable information.
- The computers/servers in which we store personally identifiable information are kept in a secure environment.
- We have physical and electronic access control to our building.
- We only authorise access to information to those employees who require it to fulfil their designated responsibilities.
- Provide adequate storage, retention, and disposal of personal information.
- Investigate and react promptly and appropriately to security incidents.
- We are committed to appropriate technical and other security measures in line with acceptable industry standards to safeguard your information.
INFORMATION WE SHARE / DISCLOSURE OF INFORMATION
We will only share your information with third parties with your consent or if otherwise allowed to do so in law.
We have trusted relationships with selected third parties who perform services on our behalf.
All service providers are bound by contract to maintain the security of your personal information and to use it only as permitted by us.
We may share information about you:
- with SAIMM employees in accordance with their employment relationships with us;
- with any firm, organisation, or person we use to provide a service on our behalf. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act;
- with any firm, organisation or person who provides us with products or services, where applicable;
- with any payment system we may use;
- with regulatory and governmental authorities, ombudsmen, or other authorities, including tax authorities, where we are requested by them to do so;
- with Credit Bureaus that collect information about credit applications.
We may also disclose your information:
- Where we have a duty or a right to disclose in terms of law or industry codes;
- Where we believe it is necessary to protect the rights of SAIMM.
How we use your information
We undertake to only process your information insofar as it is adequate, relevant, and not excessive for the purposes set out below.
We will not on-sell your email address or profile picture or personal information.
We will use your information to:
- perform our duties in pursuance of any agreement we may have with you;
- operate and manage your agreement with us or correspondence you may have with us;
- carry out, monitor and analyse our business;
- contact you by email, SMS, letter, telephone or in any other way about our products and services as allowed for in law, unless you tell us that you prefer not to receive marketing communications;
- to form a view of you as an individual and to identify, develop or improve products or services that may be of interest to you;
- carry out market research, business and statistical analysis;
- perform other administrative and operational purposes including the testing of systems;
- trace your whereabouts, should it become reasonably necessary to do so;
- recover any debt you owe us;
- comply with our regulatory or other obligations;
- carry out any other reasonable business operation considering our business and the relationship between the parties.
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes.
For example:
- To gather contact information;
- To confirm and verify your identity or to verify that you are an authorised user for security purposes;
- For the detection and prevention of fraud, crime, money laundering or other malpractice;
- To conduct market or customer satisfaction research or for statistical analysis;
- For audit and record keeping purposes;
- In connection with legal proceedings.
Note that, as permitted by the ECT Act, we may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.
Your information may also be used for other purposes for which you give your permission or where we are permitted to do so in law or it is in the public interest to disclose the information.
You may on reasonable grounds object to the processing of your personal information, after which we undertake not to continue to process such information, except as provided for in law.
ACCESS TO YOUR INFORMATION
You have a right to access or request certain personal records we hold about you. To do this, simply contact us at the numbers/addresses as provided herein and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.
Please note that any such access request may be subject to a payment of a legally allowable fee.
Requests can be made in writing by sending an email to SAIMM at email address sam@saimm.co.za.
We want to make sure that your information is accurate and up to date. You may ask us to correct or remove any information that you think is inaccurate and you can do so by sending us an e-mail to sam@saimm.co.za.
CORRECTION OF YOUR INFORMATION
You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
OTHER IMPORTANT INFORMATION
Advertising
We shall not run any third-party adverts or share any user data with any third party for purposes of advertising or direct marketing.
Governing Law
As a legally registered private company, this policy is governed and regulated by the laws of the Republic of South Africa.
Cross-Border Data Transfers
Due to the nature of our service offering, we may legally process or collect your data outside the Republic of South Africa and transfer same across borders.
We draw your attention to the fact that such country will not have identical data protection laws, which may be more or less restrictive than those of the Republic of South Africa.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at sam@saimm.co.za
